{"id":3985,"date":"2021-01-31T12:48:41","date_gmt":"2021-01-31T12:48:41","guid":{"rendered":"https:\/\/www.thelogo.be\/faq\/"},"modified":"2025-01-30T11:45:17","modified_gmt":"2025-01-30T11:45:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.thelogo.be\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p><\/p>\n\n\n\n  <div id=\"page-header-284774744\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n            <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-284774744 .page-title-inner {\n  min-height: 0px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n<div class=\"row row-collapse align-middle align-center\"  id=\"row-1420476565\">\n\n\n\t<div id=\"col-880473517\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3598407480\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3598407480-label\" class=\"accordion-title plain\" href=\"#accordion-item-printing-method\" aria-expanded=\"false\" aria-controls=\"accordion-3598407480-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Printing method<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3598407480-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3598407480-label\">\n\t\t\t\n\n<p>We use the inkjet DTF technology, we print direct on the film in full color with waterbased pigment inks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-305884499\" class=\"accordion-item\">\n\t\t<a id=\"accordion-305884499-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-kind-of-images-can-we-print\" aria-expanded=\"false\" aria-controls=\"accordion-305884499-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What kind of images can we print<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-305884499-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-305884499-label\">\n\t\t\t\n\n<p>We can print an endless amount of details and colors as well as gradients.<br \/>All images are possible to achieve.<br \/>As our transfers are printed in four-color process, the colors are not obtained using screen printing inks and it is therefore <strong>impossible to obtain the PMS color code<\/strong>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2936997574\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2936997574-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-place-different-logos-on-the-same-sheet\" aria-expanded=\"false\" aria-controls=\"accordion-2936997574-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I place different logos on the same sheet<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2936997574-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2936997574-label\">\n\t\t\t\n\n<p>Yes you can place different logos of different sizes on the same sheet as long as the print size is not exceeded.<br \/>The <b>1m<\/b>\u00a0print file is max<strong> 58*100cm<\/strong> and a resolution of 300dpi, <a href=\"https:\/\/www.thelogo.be\/wp-content\/uploads\/2021\/03\/Template-58-x-100cm.rar\"><span style=\"color: #0000ff;\">download 58*100cm template here<\/span><\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-526741807\" class=\"accordion-item\">\n\t\t<a id=\"accordion-526741807-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-type-of-files-we-accept\" aria-expanded=\"false\" aria-controls=\"accordion-526741807-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What type of files we accept<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-526741807-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-526741807-label\">\n\t\t\t\n\n<p>Accepted types of files: <strong>PNG, PDF, SVG, AI, EPS, CDR,PSD<\/strong>. <br \/>For PNG files first you need to remove the background and make sharp edges with no fades, shadows or glows..<br \/>For vector files be sure to outline all fonts and convert strokes to objects.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2125070771\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2125070771-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-the-logo-teams-retouch-the-files-?\" aria-expanded=\"false\" aria-controls=\"accordion-2125070771-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does The Logo teams retouch the files ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2125070771-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2125070771-label\">\n\t\t\t\n\n<p>No we don&#8217;t retouch your files<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4199549767\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4199549767-label\" class=\"accordion-title plain\" href=\"#accordion-item-the-transfers-are-suitable-only-for-cotton-?\" aria-expanded=\"false\" aria-controls=\"accordion-4199549767-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>The transfers are suitable only for cotton ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4199549767-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4199549767-label\">\n\t\t\t\n\n<p>Our transfers are suitable for any kind of fabric like: cotton, polyester, blended fabrics, nylon, leather, viscose etc.<br \/>Please note that for each fabric you have a different applying temperature and pressing time.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1550497715\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1550497715-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-apply-a-printed-transfer-with-a-heat-press\" aria-expanded=\"false\" aria-controls=\"accordion-1550497715-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How to apply a printed transfer with a heat-press<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1550497715-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1550497715-label\">\n\t\t\t\n\n<p><span style=\"text-decoration: underline; font-size: 110%;\"><strong>General instructions to apply for all garments:<\/strong><\/span><\/p>\n<p><strong>Heatpress pressure:<\/strong> medium =&gt; strong, similar to heat transfer.<\/p>\n<p><strong>Cold peel:<\/strong> the print must be really cold before you peel.<\/p>\n<p><strong>Bulk-print:<\/strong> if you print in bulk and you put the clothing above each other make sure they are cold before you peel off the film.<\/p>\n<p><strong>Re-press<\/strong>: place a Teflon sheet or parchment paper above the transfer and press again for 5-6sec.That way you&#8217;ll better fix the transfer on the garment and eliminate the powder excess.<\/p>\n<p><strong>Cotton 100%<\/strong><br \/>Heatpress temperature: 150-155\u00b0C<br \/>Time: 15sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 5-6sec<\/p>\n<p><strong>Cotton\/Polyester 50-50%<\/strong><br \/>Heatpress temperature: 140-145\u00b0C<br \/>Time: 10-12sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 5-6sec<\/p>\n<p><strong>Cotton\/Polyester 70-30%<\/strong><br \/>Heatpress temperature: 150-155\u00b0C<br \/>Time: 15sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 5-6sec<\/p>\n<p><strong>Cotton\/Polyester 80-20%<\/strong><br \/>Heatpress temperature: 155\u00b0C<br \/>Time: 15sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 5-6sec<\/p>\n<p><strong>Polyester 100%<\/strong><br \/>Heatpress temperature: 130-135\u00b0C<br \/>Time: 10-11sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 3-4sec<\/p>\n<p><strong>Softshell\/Nylon<\/strong><br \/>Heatpress temperature: 130-135\u00b0C<br \/>Time: 10-11sec<br \/>Cold peel: the transfer must be cold before peel<br \/>Re-press to better fix for 3-4sec<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1396585874\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1396585874-label\" class=\"accordion-title plain\" href=\"#accordion-item-wash-instructions\" aria-expanded=\"false\" aria-controls=\"accordion-1396585874-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wash instructions<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1396585874-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1396585874-label\">\n\t\t\t\n\n<p style=\"padding-left: 40px;\">We recommend to wash the garments at max 40\u00b0C inside out and avoid the tumble dry.<\/p>\n<p style=\"padding-left: 40px;\">We washed a cotton t-shirt 60 times at 30\u00b0C and the transfer didn&#8217;t move at all and the color were the same as after print.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3985","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/pages\/3985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/comments?post=3985"}],"version-history":[{"count":74,"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/pages\/3985\/revisions"}],"predecessor-version":[{"id":13561,"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/pages\/3985\/revisions\/13561"}],"wp:attachment":[{"href":"https:\/\/www.thelogo.be\/de\/wp-json\/wp\/v2\/media?parent=3985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}